Blackmore & Roy do not accept returns on the basis that you wish to swap for another machine, or have simply changed your mind.
For legitimate machine faults and technical issues, please refer to the manufacturer warranty, and contact Blackmore & Roy for any assistance.
Sick of buying pre-wounds? Then check out the bobbin winder for the Brother PR-Series (or other multi-needle models!) Set your bobbin thread vertically on this stand, and wind all of your bobbins on this independent functioning bobbin winder.